SHIPPING

DELIVERY METHODS AND TIMES

FRANCESCOBIASIA.COM SHIPS TO ITALY AND WORLDWIDE WITH DHL EXPRESS SERVICES.

- DELIVERY IN 1-2 BUSINESS DAYS ACROSS ITALY

- HOME DELIVERY

- FLEXIBLE DELIVERY OPTIONS (SATURDAY, EVENING, BY APPOINTMENT, TO A NEIGHBOR, ETC.)

 

DELIVERY TIMES
DELIVERY IS TYPICALLY MADE WITHIN 1–2 BUSINESS DAYS FROM PICKUP IN MOST ITALIAN LOCATIONS. DELIVERY TIMES MAY VARY BASED ON THE DESTINATION AND CAN BE CHECKED ON WWW.DHL.COM.

DELIVERY ATTEMPTS
IF THE RECIPIENT IS ABSENT, THE SERVICE PROVIDES TWO AUTOMATIC DELIVERY ATTEMPTS. IF THE FIRST ATTEMPT FAILS, THE COURIER WILL LEAVE A NOTICE INFORMING THAT A SECOND ATTEMPT WILL BE MADE THE NEXT BUSINESS DAY.
IF THE RECIPIENT IS STILL ABSENT, A NOTICE WITH POST OFFICE DETAILS WILL BE LEFT IN THE MAILBOX, INDICATING WHERE THE PACKAGE CAN BE COLLECTED WITHIN THE NEXT 10 BUSINESS DAYS, INCLUDING SATURDAY.

INTERNATIONAL SHIPPING

DELIVERY TIMES
INTERNATIONAL DELIVERY WILL BE MADE TO THE RECIPIENT’S HOME ADDRESS.

EUROPE: 5 BUSINESS DAYS, PLUS PICKUP DAY (FOR SOME AREAS IN NORWAY AND PORTUGAL, 7–10 BUSINESS DAYS BEYOND PICKUP DAY).
REST OF THE WORLD: 7–10 BUSINESS DAYS, PLUS PICKUP DAY (EXCLUDING CUSTOMS CLEARANCE TIME).

DELIVERY ATTEMPTS
IF THE RECIPIENT IS ABSENT, THE SERVICE INCLUDES ONE OR TWO DELIVERY ATTEMPTS DEPENDING ON THE DESTINATION COUNTRY. DELIVERY WILL BE COMPLETED ACCORDING TO THE LOCAL OPERATOR’S RULES, INCLUDING NON-DELIVERY POLICIES.
A DELIVERY ATTEMPT NOTICE WILL BE LEFT IN THE MAILBOX, STATING DATE AND TIME, POST OFFICE ADDRESS, AND DEADLINE FOR COLLECTION.
THE NUMBER OF ATTEMPTS FOR EACH COUNTRY IS LISTED IN THE COUNTRY SHEETS ON WWW.DHL.COM.

TRACKING
YOU CAN CHECK THE STATUS OF YOUR SHIPMENT AT ANY TIME USING THE TRACKING SERVICE.
AFTER YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A MESSAGE AND/OR EMAIL CONFIRMATION CONTAINING YOUR TRACKING NUMBER, WHICH ALLOWS YOU TO TRACK AND/OR RESCHEDULE DELIVERY.